01Main Pain Points
Before automation, the project faced these operational pressures.
- The cross-border e-commerce platform handled many SKUs, including many small and cylindrical items
- Manual picking errors created customer complaints and affected the brand service experience
- The original cross-belt sorter required paper boxes for small-item sorting and box recycling consumed significant labor
02Solution Configuration
Tegene configured the solution around site flow, parcel profile and throughput goals.
- Customized a four-layer 3D Sorter M with 360 chutes and six induction stations
- Configured equipment around a pick-and-sort workflow
- Used stable conveying and chute delivery to reduce irregular-item dropping problems
03 / RESULT
Project Result
After the equipment and workflow were implemented, the project delivered clear gains in capacity, staffing or process coordination. Key figures are summarized above.