Omnichannel Retail Warehouse

The customer needed to process e-commerce fulfillment, returns and store replenishment in one warehouse center.

Before automation, the project faced these operational pressures.

• E-commerce fulfillment, returns and store replenishment ran in one warehouse with complex process switching
• Single-function traditional sorters could not support multiple workflows
• Small, medium and irregular items were prone to unstable delivery at speed

Tegene configured the solution around site flow, parcel profile and throughput goals.

• Introduced 3D Sorter for integrated multi-business operation
• Optimized delivery algorithm and mechanical structure for small and irregular items
• Supported multi-drop SKU delivery for replenishment, returns and multi-destination sorting

3D Sorter supports seamless switching among e-commerce outbound, reverse returns and store replenishment on one platform.

• E-commerce outbound, reverse returns and store replenishment can switch seamlessly on one equipment platform
• Improved overall equipment utilization and workflow flexibility
• Stable operation and high accuracy created a foundation for deeper cooperation and scaled replication

3D Sorter supports e-commerce outbound, reverse returns and store replenishment on one platform, improving omnichannel retail warehouse utilization.

Useful for similar industry customers, system integrators and warehouse operators evaluating sortation automation.

• Retail warehouses handling fulfillment, store replenishment and returns together
• Warehouse operators needing multi-workflow flexibility and stable delivery
• System integrators evaluating omnichannel warehouse automation

If this project looks like yours, having site space, volume, parcel profile and system interface details ready makes it much faster to size the equipment.

• Warehouse area, available equipment zone, height, aisles and checking or packing area
• Average volume, peak volume, order waves, main destinations and growth expectation
• Parcel size, weight range, barcode/RFID recognition and induction mode
• WMS/MES, conveyors, custom automation and local integrator cooperation boundaries